Social Search

As search evolves with generative AI, so does the way people search for information. From search engines to social media, brands must be present at every relevant part of the user journey.

Optimising for social search and search everywhere

Optimising for search doesn’t just mean gaining visibility in search engines, it means optimising for wherever your customers are searching. Whether that be in AI search, in social media, on an ecommerce platform, or anywhere else – we help businesses show up on the platforms that are most important to your customer base.

Especially with the advancement of generative AI, user research is becoming deeper and more cross-platform than ever before. No longer is SEO or paid search enough to drive the conversion; your brand visibility and reputation across social media needs to provide the trust signals to inspire or convince the customer that they’re making the right decision.

From improved visibility in social media, to improving trust signals and reputation, we can help your brand perform on any search platform. 

Social platform SEO services

Every platform has its own search behaviour, ranking factors and audience expectations. Our specialists tailor SEO/GEO strategies for each, helping your brand build visibility, trust and measurable growth wherever your audience is searching.

Do you need an expert in social search?

Let's talk

Social search is the shift towards people searching for information on platforms like TikTok, Instagram and Reddit, rather than starting with Google. For your business, it means visibility now depends on more than a traditional search results page. Customers are researching, comparing and forming opinions of brands across the platforms they already spend time on, and that activity increasingly shapes what AI search tools like Google AI Overviews and ChatGPT choose to cite.

AI search tools such as ChatGPT, Perplexity and Google’s AI Overviews increasingly favour real discussion and firsthand experience over polished web copy when forming their answers. Platforms like Reddit, LinkedIn and YouTube are full of exactly that kind of content, which means an active, credible social presence has become a genuine factor in AI visibility, not just a brand awareness channel. Put simply, brands already visible and trusted on these platforms are the ones AI tools are increasingly citing.

AI search tools such as ChatGPT and Google’s AI Overviews increasingly draw on platforms like Reddit and LinkedIn when forming their answers, treating genuine discussion and expert commentary as more trustworthy than polished marketing copy. That means your visibility and reputation on these platforms directly shapes whether, and how, your brand gets mentioned when someone asks an AI a question.

It depends on where your audience already searches, not just where they scroll. Younger, visual audiences search on TikTok and Instagram; B2B buyers increasingly search LinkedIn and Reddit; ecommerce brands can’t ignore Amazon’s own search function. We help you identify which of these matters most for how your specific customers search, rather than spreading effort across all of them.

Not entirely, but it is reshaping it. Around a quarter of people worldwide now use social platforms as their main way of searching, rising significantly among younger audiences. Google remains the dominant search engine overall, but for everyday queries, such as a product recommendation or an honest review, social platforms are increasingly the first place people look.

TikTok
Digital PR
SEO for Reddit: A Beginner’s Guide to Google & AI Search
Instagram on phone (1)
Instagram update permissions
TikTok Shop